E-SCOOTER SHARING APP

MEZZI SERVICE AGREEMENT

The MEZZI Services are provided in accordance with the terms below which form a legally binding agreement (the “Agreement”) between:

You, refered as a user of the MEZZI App ("You" "Your", "You" "User"), in connection with your use of the MEZZI Mobile App (" MEZZI App").

This Agreement is legally binding on both MEZZI and You. Acceptance of the terms of this Agreement means that you are fully aware of its contents and agree to be bound by the terms of this Agreement. By also accepting this Agreement, you certify that its terms are clear and understandable to you.

1. MEZZI SERVICES

1.1. Subject to the terms of this Agreement, MEZZI undertakes to provide you with rental rights for the temporary use and operation of an MEZZI Electric Scooter (" MEZZI Scooter"), which includes the ability to use the MEZZI Scooter within the MEZZI Territory in the center of Riga (within the MEZZI Scope) " MEZZI Services"). In addition, MEZZI Services include:

1.1.1. MEZZI Scooter recharging and maintenance;

1.1.2. Installation of equipment related to the provision of MEZZI Services to MEZZI Scooters;

1.1.3. Use of the MEZZI App.

1.2. Subject to the terms of this Agreement, you agree to be bound by the terms of use and use of the MEZZI Scooters set forth in this Agreement and the MEZZI Application.

1.3. The MEZZI Services do not include the right to use the MEZZI Scooter for commercial purposes or to transfer it to anyone else.

1.4. By accepting the terms of this Agreement, you have the right to receive the MEZZI Services and to use the MEZZI Application.

2. USE OF MEZZI SERVICES

2.1. You must be at least 18 years of age to use the MEZZI Services.

2.2. You may use the MEZZI Services only in person, except as expressly provided in this Agreement (if any). This condition includes the obligation:

2.2.1. Be careful not to disclose to other persons the access data used in the MEZZI Application - your username and password (including any other means of connection, if any). In the event that you have reason to believe that your access data has become known or made available to others, you must immediately inform the MEZZI and request a change of access data;

2.2.2. Not transferring your MEZZI Application to other persons;

2.2.3. Do not transfer the MEZZI Scooter to any other person.

2.3. You may use the MEZZI Scooter only in the designated area of MEZZI in the center of Riga (within the limits specified in the MEZZI Application).

User registration and payment terms

2.4. In order to use the MEZZI Services, you must register with the MEZZI Application, providing the information requested. It is your responsibility to carefully fill in the required information, providing correct and up-to-date information about yourself. You are prohibited from providing false information or information that is attributable to other persons.

2.5. After entering the required information into the MEZZI App, MEZZI will verify the information and verify you as a user. If the verification of the information and your verification as a User is successful, you are entitled to rent an MEZZI Scooter in accordance with the terms of this Agreement. However, MEZZI reserves the right to refuse to verify you as a User without thereby granting you the right to rent an MEZZI Scooter. Reasons for such refusal may include considerations such as the safety of you and others, the legitimate interests of the MEZZI, or any other considerations. MEZZI reserves the right to refuse verification of you as a User and / or access to MEZZI Scooter Rental without giving any reason for such refusal. Such rights are reserved by MEZZI for the entire duration of your use of the MEZZI Services, without the need for prior notice.

2.6. After successful User Verification, your profile is ready for MEZZI Scooter Rental. To start renting an MEZZI Scooter, you need to add a valid payment card to your profile in the  MEZZI App. By attaching such a payment card, you represent that you have the right to use the card for such purposes and that no other person will make any claim about the use of such a payment card for making MEZZI Services and payments related to this Agreement.

2.7. You are responsible for ensuring that the payment card you provide may cover the costs of using the MEZZI Services, as well as any other costs that may arise from this Agreement.

2.8. After you add a payment card, in accordance with the terms of this Agreement, you are required to make a cash deposit for the use of the MEZZI Services, which may be made by selecting a deposit amount in accordance with one of the deposit rates specified in the MEZZI Application. After making your deposit, the special section of the MEZZI Application ("E-Wallet") will reflect the balance available to you for receiving the MEZZI Services in accordance with the Price List published here ["Price List"].

2.9. Cash deposits you make through the MEZZI Application are prepayments for the MEZZI Services and are non-refundable.

ooter Rental within 12 (twelve) months, the balance available on your MEZZI App Profile will be permanently deleted, with no possibility of using it later. Before deactivating your balance, you will be notified by a message sent to your specified e-mail address and via SMS to the telephone number you provide.

Promotional codes and their use

2.11. MEZZI reserves the right to issue promotional codes (the "Promo Code"), which may include a free balance for the use of the MEZZI Services to the extent determined by the MEZZI.

2.12. You have the right to use the promo code you receive to top up the available balance in your E-wallet. This can be done by entering the Promo Code in the MEZZI Application field in the appropriate field.

2.13. Each Promo Code is valid for a period of 12 (twelve) months from the date it is issued by MEZZI. After this expiration date, the Promo Code can no longer be used and the additional balance granted by it will be deducted from the E-Wallet, and as a result, the balance allocated to the MEZZI Services with the Promo Code may no longer be used.

2.14. MEZZI has the right to create promotions through which Promo Codes may also be distributed by users of the MEZZI Application themselves (the "Friends Promo Code"). The distribution and use of your Friends Promo Code is as follows:

2.14.1. each verified User who has added a payment card to the MEZZI Application may be given the opportunity to invite others to use the MEZZI Services upon receipt of the Promo Code. In such cases, the Promo Code will be assigned to the User who has invited another person to use the MEZZI Services when the first person signs up for the MEZZI App and enters a unique phone number and email address and successfully verifies and adds a payment card, conditions;

2.14.2. A person who, in accordance with Article 2.14.1. , you are required to use the MEZZI Services in order to use the Friends Promo Code:

2.14.2.1. Yes-Download MEZZI App;

2.14.2.2. Registration is required;

2.14.2.3. Successful verification, under the terms of the same Agreement;

2.14.2.4. A payment card must be attached in accordance with the terms of the same Agreement;

2.14.2.5. Add Friends' Promo Code, in the MEZZI App field;

2.14.2.6. Take the first trip.

2.14.3. Only users who have added a payment card to their profile can invite friends. MEZZI reserves the right to reserve / withhold EUR 1 from a payment card in order to verify the card and check the availability of funds on the card. This amount will be refunded, which may take up to one month.

Starting a journey

2.15. The journey can be started by Verified Users with at least EUR 2 balance in the E-Wallet.

2.16. In order to commence the journey, the User must be at least 5 - 10 meters from the respective MEZZI Scooter with which he / she wishes to commence the journey with his / her mobile device on which the MEZZI Application is installed.

2.17. As soon as the 2.16. , the User must ensure that the Bluetooth feature is enabled on the device on which the MEZZI Application is installed.

2.18. The user can activate the MEZZI Scooter lock by pressing the button on the lock. The opening of the lock must then be confirmed in the MEZZI Application ("Open Lock" button);

2.19. Once the lock has been opened, it must be removed from the bicycle rack and secured to the MEZZI Scooter that will be used to commence the journey. The lock must be locked so that it does not interfere with safe driving and cannot fall off.

2.20. The MEZZI can be turned on by pressing the power button on the steering wheel;

2.21. Movement with the MEZZI Scooter can be initiated by manual spring (s) and then by pressing the "GO" button on the MEZZI Scooter. Before starting your journey, as well as throughout your journey, you must make sure that you and your traffic are safe, and that you comply with road safety regulations. You must comply with the MEZZI Scooter Operating Requirements and Terms of Use, the MEZZI Scooter Manufacturer's Instructions and Recommendations, the laws of the Republic of Latvia, the Road Traffic Code, and all other applicable regulatory requirements.

2.22. To brake, press the "STOP" button on the left hand side of the steering wheel. This button must be pressed gently to avoid a sudden brake application. In addition, the rear wheel can be depressed by braking. Braking should be done carefully and, unless necessary for safety reasons, should be done gradually to avoid falling as a result of rapid braking.

2.23. Payout for the trip starts when the lock is unlocked. The cost of the trip is calculated until the interruption of the trip, in accordance with all the conditions described below.

Interruption of the journey

2.24. To complete your journey with the MEZZI Scooter, stop and interrupt your journey as described below.

2.25. To complete the trip, you will need to find a bike parking site that allows you to mount your scooter for parking (in the MEZZI App, such apps are marked with a "P" symbol).

2.26. Within 5 meters of the respective MEZZI Scooter, you must turn on the Bluetooth device on which your MEZZI Application is installed.

2.27. The user can activate the MEZZI Scooter lock by pressing the button on the lock. The opening of the lock must then be confirmed in the MEZZI Application ("Open Lock" button).

2.28. The MEZZI Scooter must be secured to the bike rack by securing the MEZZI Scooter with the lock so that it cannot be moved without opening the lock. Before completing your journey, you must make sure that the lock is connected to the MEZZI Scooter and Bike Station so that it cannot be removed. For breach of this provision, MEZZI is entitled to a penalty of EUR 100 (one hundred euros) and you agree to pay any expenses and / or losses incurred by MEZZI in connection with the breach of this provision. Payment of the penalty does not release you from liability for other expenses, including losses.

2.29. In addition, you need to capture the photo by taking a picture of how the MEZZI Scooter is attached to the bike site. The picture must be such that it gives a good view of the MEZZI Scooter in question, as well as how it is affixed to the relationship bike site after your trip. You need to add such an image to the MEZZI App in a designated location.

2.30. After completing all of the above, the User can complete the journey in the MEZZI Application by clicking on the "End Trip" button.

2.31. Your trip is deemed to be completed when all the above activities have been completed, including appropriate photo capture as defined in paragraph 2.30.

2.32. Upon completion of the trip, the MEZZI App will calculate the duration of the trip as well as the price for the trip in accordance with the Price List.

Negative balance in E-wallet

2.33. In cases where the calculated fare for the trip exceeds the balance available in the E-wallet, a negative balance shall be formed, which shall be reflected in the E-wallet with a "-" sign. This means that the User has traveled for an amount exceeding the amount of the prepayment made by the User. In such cases, the User must immediately replenish the E-wallet balance (cash deposit) in order to pay for the trip. Failure to do so shall entitle MEZZI to deduct from the MEZZI Application a payment card amount equal to the User's debt for travel and other expenses and / or losses resulting from the User's act or omission.

2.34. MEZZI Tech has the right to assign the User's debt to others. In this case, the User shall also bear the costs related to recovery.

2.35. By attaching a payment card, you acknowledge that MEZZI has the right to deduct from your attached payment card any costs associated with the use of the MEZZI Services, as well as any losses and / or penalties, if any.

3. CHANGES TO THE AGREEMENT

3.1. MEZZI reserves the right to make unilateral changes to this Agreement. Following any such changes, the new version of the Agreement will be published on the MEZZI website as well as on the MEZZI Application. In addition, you will be notified of any changes to the Agreement by sending a notice to the email address you provide. Changes to this Agreement shall take effect from the time they are posted on the MEZZI website and in the MEZZI App, and the e-mail notification will be sent to Users. By continuing to use the MEZZI Services, you represent and warrant that you have accepted the current version of the Agreement and agree to its terms. For this reason, we encourage you to familiarize yourself with the current version of the Agreement before commencing each trip.

3.2. If you do not agree to this or any updated version of the Agreement, you must terminate your use of the MEZZI Services.

4. RULES TO BE OBSERVED WHEN USING MEZZI SERVICES

4.1. You may not grant access to your profile in the MEZZI App to others. This includes a prohibition on disclosing your user name and password or assigning the MEZZI Application to another person. If the device from which you access the MEZZI App is stolen or lost, you must immediately inform the MEZZI. You assume full responsibility, including for the materials, including direct and indirect loss, expense, and payment for the MEZZI Services, for all activities that occur on the MEZZI App through your profile.

4.2. For the purposes of Clause 4.1. In the event of failure to comply with paragraph 1, MEZZI shall be entitled to a fine of EUR 100 (one hundred euros). Payment of the penalty does not release you from liability for other expenses, including losses.

4.3. By submitting any information to the MEZZI, including by submitting it to the MEZZI App, you certify that such information is accurate, correct and up to date. By submitting a picture of your ID to the MEZZI, you certify that it is your ID. For breach of this provision, MEZZI may incur a penalty of EUR 100 (one hundred euros), and you shall be liable for any costs incurred by MEZZI in breach of this clause, including fines, claims against MEZZI, etc. expenses and or losses. Payment of the penalty does not release you from liability for other expenses, including losses.

4.4. When you attach your identity document, it must be valid for at least 3 months from the date of submission of the picture of the document.

4.5. Before you start your journey with an MEZZI Scooter, you must always make sure that the MEZZI Scooter in question is in working order and is free from any visible mechanical or other defects. If, however, you notice a defect, you must inform the  MEZZI prior to the start of the journey by sending proof of the fact and a description of the defect.

4.6. Rides on the MEZZI Scooter are allowed within the designated area marked in green in the MEZZI Application. It is forbidden to move the MEZZI Scooter out of this area. In the event of failure to comply with this provision, MEZZI is entitled to a penalty of EUR 50 (fifty euros) and you will be liable for any costs and / or losses that MEZZI incurs as a result of non-compliance with this provision. Payment of the penalty does not release you from liability for other expenses, including losses.

4.7. The MEZZI Scooter may be parked only at the bike sites designated in the MEZZI Application. For breach of this provision, MEZZI is entitled to a penalty of EUR 100 (one hundred euros) and you agree to pay any expenses and / or losses incurred by MEZZI in connection with the breach of this provision. Payment of the penalty does not release you from liability for other expenses, including losses.

4.8. MEZZI shall not refund the Trip, in whole or in part, if the User has not been able to complete the Trip in a timely manner on the MEZZI Application due to problems with Internet coverage, your device, or other circumstances, unless the  MEZZI Application fails due to MEZZI fault. If you have an out-of-area or internet-out situation, please contact us by phone and we will try to resolve the situation.

4.9. There may be situations where, after commencing your journey with an MEZZI Scooter, you discover a defect that impedes your movement with the MEZZI Scooter. In such cases, you must immediately notify the MEZZI. If the defect information, including a description of the defect, is communicated at least 10 minutes from the start of the journey, the MEZZI undertakes to reimburse the money spent on the journey in question, if it is not possible to continue with the MEZZI Scooter due to the defect. However, if the defect is reported more than 10 minutes after the start of the trip, the trip will not be refunded. Likewise, no refund will be given if it is found that the MEZZI Scooter does not have a Defect specified by the User or does not interfere with the operation of the MEZZI Scooter.

4.10. MEZZI Scooters are available for daily rides (except selected MEZZI specific days) from 7 am to 12 pm. The Client may only commute with the MEZZI Scooter during this period, which means that any journey with the MEZZI Scooter must be completed in full by 24.00 on the same day. For breach of this provision, MEZZI is entitled to a penalty of EUR 100 (one hundred euros) and you agree to pay any expenses and / or losses incurred by MEZZI in connection with the breach of this provision. Payment of the penalty does not release you from liability for other expenses, including losses. If the MEZZI Scooter is not returned to the MEZZI by 10 am the following day, the MEZZI Scooter is deemed to have been stolen. In such event, you agree to bear the cost 1500 euro to MEZZI, including related equipment, and any lost profits and other expenses incurred by MEZZI as a result of failure to comply with this clause of this Agreement.

4.11. You may use only a payment card owned by you and issued in your name to make payments for the MEZZI Services. For breach of this provision, MEZZI is entitled to a penalty of EUR 100 (one hundred euros) and you agree to pay any expenses and / or losses incurred by MEZZI in connection with the breach of this provision. Payment of the penalty does not release you from liability for other expenses, including losses.

4.12. You are responsible for complying with the traffic regulations when using the MEZZI Scooter and for safe and careful driving. When using an MEZZI Scooter, MEZZI recommends that you wear a helmet. MEZZI shall not be liable for any accidents or consequences arising from the use of MEZZI Scooters. MEZZI provides availability and rental facilities for MEZZI Scooters, however, MEZZI is not responsible for the User's operations with the MEZZI Scooter.

4.13. Bike lanes should be used primarily for MEZZI Scooter riding. If they do not, the MEZZI Scooter must be driven on a permitted part of the road in accordance with the road traffic regulations. For breach of this provision, MEZZI is entitled to a penalty of EUR 100 (one hundred euros) and you agree to pay any expenses and / or losses incurred by MEZZI in connection with the breach of this provision. Payment of the penalty does not release you from liability for other expenses, including losses.

4.14. Throughout the Trip, the User shall be responsible (including material) for the use of the MEZZI Scooter and for any damage to the MEZZI Scooter during that trip. In the event that your MEZZI Scooter is mechanically or otherwise damaged or stolen during your journey, you will cover all expenses incurred by MEZZI in this regard, including the cost of purchasing a new equivalent Scooter and related equipment, as well as lost profits. For breach of this provision, MEZZI is entitled to a penalty of EUR 100 (one hundred euros) and you agree to pay any expenses and / or losses incurred by MEZZI in connection with the breach of this provision. Payment of the penalty does not release you from liability for other expenses, including losses.

4.15. You are not allowed to be under the influence of alcohol or other intoxicants when using an MEZZI Scooter. For breach of this provision, MEZZI is entitled to a penalty of EUR 100 (one hundred euros) and you agree to pay any expenses and / or losses incurred by MEZZI in connection with the breach of this provision. Payment of the penalty does not release you from liability for other expenses, including losses.

4.16. For damages, expenses and debts, and for any activity involving the use of an MEZZI Scooter, MEZZI may contact the police and other law enforcement agencies, sworn bailiffs, the courts, and transfer your debts to others

4.17. You may not carry other persons or bulky items with the MEZZI Scooter. The maximum mass that can be placed on an MEZZI Scooter is 100 kilograms. For breach of this provision, MEZZI is entitled to a penalty of EUR 100 (one hundred euros) and you agree to pay any expenses and / or losses incurred by MEZZI in connection with the breach of this provision. Payment of the penalty does not release you from liability for other expenses, including losses.

4.18. In the event that the MEZZI Scooter is in the possession or possession of other persons, you must immediately inform the MEZZI, stating the circumstances of the incident and the persons to whom the MEZZI Scooter has come into use or possession. Failure to comply with this provision will incur a penalty of EUR 100 (one hundred euros) and, in addition, you assume full responsibility for the continued use of the MEZZI Scooter, which includes: - liability to pay for the MEZZI Services for the entire duration of the MEZZI Scooter, person, as well as any loss caused by such person to the MEZZI and / or MEZZI Scooter (s).

4.19. The MEZZI Scooter may only be used for personal use in accordance with its intended function and purpose.

5. CLOSING ISSUES

5.1. Following the conclusion of the Agreement, the User is entitled to take action on the MEZZI Scooter through the MEZZI Application. This Agreement constitutes an agreement between the User and MEZZI certifying that the actions of the User and MEZZI through the MEZZI Application have the same legal force as a signature on written documents and may be used as evidence in court, and as a document of commitment.

5.2. In the event of failure by the User to properly perform the Contract and / or to make false representations, the User shall, in addition to other losses and expenses, indemnify the MEZZI for any loss or expense incurred due to debt collection or other actions related to the performance of not just legal fees and debt recovery costs.

5.3. MEZZI has the right to automatically remove the amounts specified in the Agreement if the MEZZI Scooter is damaged due to the fault of the User and the User is liable for other losses, costs and penalties under the Agreement. The User hereby agrees that MEZZI may reserve funds up to the total estimated cost and loss amount and remove any amounts owed by the User under the Agreement from the payment card registered in the MEZZI Application. However, if the cash reservation fails or the payment card mentioned above does not have sufficient funds, it is not possible to make a new journey with the MEZZI Scooter and the account in the MEZZI App is temporarily blocked until the amount is paid and all payments made under the Agreement are settled.

5.4. This Agreement shall take effect from the time you mark in the MEZZI Application that you accept the terms of this Agreement.

5.5. MEZZI shall have the right to immediately terminate the Agreement unilaterally in the event that the User fails to comply with the terms of this Agreement. In other cases, MEZZI may terminate the Agreement unilaterally, giving 30 (thirty) days' prior notice.

5.6. All correspondence between the MEZZI and the User from the MEZZI will be sent to the email address specified by the User. If the e-mail address of the User is changed, the User shall immediately notify the MEZZI. All correspondence shall be deemed to have been sent to the User the day after the correspondence has been sent to the e-mail address specified by the User.

5.7. Termination of the Agreement shall not affect the validity of any provisions of the Agreement relating to the Dispute Settlement Understanding and other provisions, provided that such provisions remain, by their nature, in effect after the termination of the Agreement.

5.8. MEZZI and the User agree that MEZZI has the right to unilaterally assign all rights and obligations under this Agreement to any third party by notifying the User through the MEZZI Application or the email specified by the User.

5.9. MEZZI and the User agree that this Agreement, once approved by the MEZZI Application, shall be deemed to have been entered into, to be in force and to have the same legal effect as a paper signed Agreement.

5.10. In the event that any provision of this Agreement is declared contrary to the laws and regulations of the Republic of Latvia or otherwise becomes ineffective in whole or in part, the remaining provisions of this Agreement shall remain in full force and effect.

5.11. Any dispute, disagreement or claim arising out of or in connection with this Agreement and its breach, termination or validity shall be resolved by negotiation between the Parties in accordance with the principles of justice, reasonableness and justice. If the User and MEZZI fail to reach an agreement within one month, the dispute, disagreement or claim shall be finally settled in the relevant court of the Republic of Latvia at the legal address of the Lessor (contractual jurisdiction).

5.12. The entry into force, termination, termination of this Agreement, translation of legal provisions and settlement of disputes shall be governed by the substantive and procedural law of the Republic of Latvia.

5.13. The provisions of this Agreement may be modified unilaterally by MEZZI by notifying the User of any changes to the e-mail and by publishing a new version of the Agreement on the MEZZI website and in the MEZZI Application. For this reason, the User is advised to familiarize himself / herself with the Agreement before commencing each journey with the MEZZI Scooter.



Contact information:

Name: “MEZZI”

Legal address: Emm. parlama, Limenas Chersonisou, 70014.

Email: Mezzi.service@hotmail.com